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Customer Service Representative - No Experience Required

If you're looking for a fun, start-up opportunity where you get to help people every day, look no further - our team loves it here so much that Fortune Magazine recognized us as a "Great Place to Work"!

BILLSHARK is looking to build our team with people who share our core values - tenacity, hunger and camaraderie.  

The focus of this job is on producing high quality, detailed work based on established standards, guidelines and procedures. Job knowledge and competency is built through our thorough training and positive, supportive coaching from management and peers.  We will teach you new skills and help you to become successful!

Responsibilities:

  • Contact providers such as Hulu, Netflix, Stitch Fix, Amazon, etc. on behalf of the customer to cancel their services.
  • Document and track cancellations in the CRM
  • Provide an exceptional customer experience by delivering better service than was expected 
  • Meet and exceed hourly, daily, and monthly goals - We move fast in this department!

Requirements:

  • General technical/PC capabilities
  • Team player
  • Dependability
  • Ability to multi-task
  • Strong interpersonal skills 
  • Positive, do-what-it-takes attitude
  • Willingness to learn new things
  • Alignment with our core values; Tenacity, Camaraderie, and Hunger!

Perks: 

  • Competitive entry level compensation
  • Paid holidays and vacation
  • Fun Contests
  • Monthly celebrations
  • Free snacks and drinks
  • Great office environment

There are lots of career opportunities for you as we grow! Jump in the water NOW!


BILLSHARK is looking to build our team with people who share our core values - tenacity, hunger and camaraderie.

Discrimination is Against the Law. BILLSHARK complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. BILLSHARK does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex. BILLSHARK is an equal opportunity employer.

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