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Customer Service Representative (Shark)

Telecommute/Remote - Florida, North Carolina, Pennsylvania & Rhode Island only

If you're looking for a fun, start-up opportunity where you get to help people every day, look no further.. our team loves it here so much that Fortune Magazine recognized us as a                "Great Place to Work”!

We're growing and looking to add another Shark to the Tank so we can continue to "WOW" our customers with exceptional service. When you join Billshark, you will use our special formula to explore savings opportunities with various providers, saving our customers money and making their day! Our thorough training program will teach you new skills and prepare you for success after “graduation”, when you join a team of “Sharks”, and work together to provide an outstanding customer experience!

Everyday you will review bills, consult with customers, reach out to providers on behalf of the customer to save them as much money as possible, then enjoy delivering the great news of the savings! As you and your team document the customer “journey” in the CRM, you will identify new savings opportunities that help us become even better at what we do; save people money!

To succeed in this position you must enjoy working with people, have strong interpersonal skills with the ability to win people over, have a positive, do what it takes attitude, thrive on delivering better service than expected, and align with our core values; Tenacity, Camaraderie, and Hunger!

Technical requirements:

A computer with Intel i3 or i5, 8 GB RAM, and Windows10. NOTE: a Chromebook will not work.

Perks: 

  • Competitive compensation that includes a base pay plus commission
  • Paid holidays and vacation
  • Monthly Contests
  • Monthly celebrations

There are lots of career opportunities for you as we grow! Jump in the water NOW!

Discrimination is Against the Law. BILLSHARK complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. BILLSHARK does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex. BILLSHARK is an equal opportunity employer.

 

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